Nº 001 · The post-discharge gap

Automated follow‑up calls for every veterinary patient.

Not just the VIP cases. Every discharge, every owner, every time.

Nidana Loop reads the appointment note, sends the pet owner a one-tap confirmation, and calls in their language. You get the transcript, key findings, and a follow-up flag. The clinic does nothing in between.

Book a demo Hear a real call

No card. No pitch. Twenty minutes with the founder.

Nº 002 · A real call, transcribed

What a call actually sounds like.

A real conversation grounded in the medical note that Nidana Loop just read. Below: an excerpt from a day-2 post-appointment follow-up, anonymised. Loop adapts to whatever language the owner answers in.

Recorded 12 Mar 2026 · 14:32
Patient Stitch
Length 3:17
0:00 / 3:17
  1. 0:01
    Loop

    Hi, Shivam. This is Lily, Happy Paw's AI assistant. I wanted to see how Stitch has been recovering. How is Stitch doing?

  2. 0:09
    Shivam

    Stitch has been doing well. Thank you for asking.

  3. 0:14
    Loop

    Oh, that's great to hear. So tell me a bit more. Have you noticed any changes in Stitch's appetite or energy levels since the visit?

  4. 0:23
    Shivam

    No. I would say the appetite still seems to be fairly reduced since the visit. I think it looks okay, but I think it'll slowly get back on track.

Loop captured a mild appetite drop, confirmed pain meds were given, surfaced no red flags. Total clinic time: 0 minutes.

Hear a live call on a demo

Nº 003 · What goes missing

Veterinary client compliance breaks down after discharge. Loop closes the gap.

  • 47%

    of pet owners do not complete prescribed medication courses.

  • 78%

    of clients expect post-appointment follow-up; only 52% receive it.

  • 5%

    industry-average forward-booking rate in veterinary practice.

  1. 01

    Discharge instructions evaporate

    The owner nods in the consult room. By day two they have forgotten the dose, the timing, and half of what to watch for. The clinic only finds out when something goes wrong.

  2. 02

    Nobody has time to call

    Between back-to-back consults, surgeries, and walk-ins, post-discharge calls are the first thing to slip. They get done for VIP cases, occasionally. Everyone else is on their own.

  3. 03

    The clinic is silent until day seven

    You have no signal between discharge and the next visit. If recovery is going sideways, you hear about it through a panic text or call at 11pm, not a structured update.

  4. 04

    Rechecks quietly drop off

    Vaccination boosters, suture removal, dermatology rechecks. Each one a reason to come back. Each one a quiet revenue line that closes when the follow-up does not happen.

From discharge to summary. In one afternoon.

A single Loop, hour by hour. You do the first step. Loop does the rest while your team is back at work.

  1. 10:42 EST Your team

    Schedule a Loop at discharge

    From the dashboard, attach the medical notes. Loop reads it the way a vet would and pulls patient, owner, doctor, and clinical context.

    Attached spay-discharge.pdf Bella · Spaniel · 3y · Spay surgery
  2. 10:43 EST The owner

    One tap to confirm the call

    Loop sends a clinic-branded message with a confirmation link. The owner taps it on their own time. Nothing rings until they say yes.

    Tapped Confirm call → 13:57 In English, today around 14:00
  3. 14:00 EST Loop

    Calls in the owner's language

    A live conversation grounded in the EMR, in the language the owner answers in. No-answer or busy is auto-retried with a backoff.

    Connected 3:17 · English Live, no rigid script
  4. 14:08 EST Loop

    Summary lands in the queue

    Key findings, an enhanced summary, and a follow-up flag. Recording and transcript attached. Open only the loops that need a vet.

    Outcome Follow-up · No Recheck on Day 10

First-time setup, under ten minutes for your first patient.

Nº 005 · The math

A new standard for what happens after the patient leaves.

Loop is sized so that the first few recovered rechecks cover the cost of the subscription. The standard you set is the same on a quiet Monday and a five-surgery Saturday.

  1. Every

    discharge gets a follow-up call. Not the VIP cases. All of them.

  2. 0 min

    of vet time per call. The summary takes fifteen seconds to read.

  3. 20+

    languages on the same number. Owners answer in their own.

Nº 006 · Heard on a Loop call

The owner had stopped the antibiotics on day three. We only found out because the call asked.
Dr Gregory R., Austin TX Veterinarian, early-access clinic

Nº 008 · Who Loop is for

Built for the way veterinary teams actually run.

From a single-vet practice to a thirty-clinic hospital group, Nidana Loop fits the shape of the team.

  1. Solo veterinarians

    You are the doctor, the receptionist, and the follow-up call.

    Loop handles the post-discharge call in the owner's language. You see only the cases flagged for a vet, and the rest stay closed-loop without you.

    Solo practice fit
  2. Small & independent clinics

    Two to four vets, hundreds of discharges, no time to call.

    Loop makes follow-up consistent across every doctor and every species. The team only opens the loops where the AI flagged a concern.

    Small clinic fit
  3. Multi-vet hospitals

    One follow-up standard, every doctor, every location.

    Loop gives leadership a single closed-loop standard for post-discharge care, structured findings per loop, and full audit on every call.

    Hospital fit

Nº 009 · The next step

Stop letting care end at the clinic door.

A twenty-minute demo, a real call you can listen to, and a sample loop opened against an EMR you bring along.

Book a demo See how Loop works

Early access slots are limited.